Empathy as a Superpower

Imagine a workplace where people feel heard, valued, and understood. With empathy training, this vision becomes a reality

What is Empathy Training?

Healthy empathy is a powerful, learnable skill that helps you truly understand others, strengthen connections, and build trust within teams. It’s about making people feel heard, valued, and safe—without sacrificing your own boundaries or wellbeing.

At Empathy First, we teach healthy, compassionate empathy—a practical approach that enables you to listen with intention, respond appropriately, and build relationships that benefit everyone.

Whether you're a leader, team member, or individual, empathy training empowers you to create more inclusive, productive, and emotionally intelligent environments.

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Why does Empathy Matter?

Picture this: A customer leaves a meeting feeling dismissed. A team member feels unseen by their manager. These moments cost businesses trust, loyalty, and wellbeing. Now imagine the opposite—a workplace where empathy is a daily practice. Relationships strengthen, communication flows, and teams thrive.

82% of employees would leave for a more empathetic employer.
Empathy reduces workplace conflict and burnout.
Empathetic leaders inspire innovation, loyalty, and performance.

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What will you learn?
The WISER Framework

A Practical Approach to Healthy, Effective Empathy.

Framework Overview:

W – What is Healthy Empathy? Explore the 3 types of empathy, unconscious bias, and emotional literacy.
I – Introspection: Why does empathy matter to you personally and professionally?
S – Self-Empathy: Care for yourself to better support others.
E – Ears for Listening: Learn to truly hear and connect.
R – Responding with Empathy: Make others feel valued, visible, and safe.

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Meet Your Instructor

Leanne Butterworth

Leanne Butterworth is an empathy educator, TEDx speaker, and founder of Empathy First. With a warm and engaging approach, she’s passionate about empowering leaders, teams, and individuals to develop healthy empathy skills that transform workplaces and lives.

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Is Empathy Training right for you?

Empathy training is for leaders, teams, and individuals who want to:

Build trust and connection with colleagues and clients.
Improve communication, reduce bias and enhance emotional intelligence.
Create a culture of respect, inclusivity, and collaboration.

Friendly Note:
Think empathy training isn’t for you? The gap between how empathetic you think you are and how others see you is often over 30%!

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Learning Options

Empathy training isn’t one-size-fits-all. Whether you’re leading a team, inspiring an audience, or working on personal growth, we have the perfect solution to fit your needs.